Terms and Conditions

See below for terms and conditions for both Baby Massage and BabyBeats® classes

Baby Massage

Class cancellation

Baby Massage classes are booked as a block of six sessions. If you are unable to attend all classes, cancellation must be made in writing up to and including 14 days prior to the first session date. A refund will be made, minus the transaction fee, within 10 working days. If cancellation is made in fewer than 14 days prior to the first session, no refund will be made.

If you are unable to attend a class, please inform your class instructor as soon as practically possible. No refund will be made for individual classes missed.

If payment has been made, however you wish to postpone all sessions until the next block of six, written confirmation must be sent up to and including 14 days prior to the first session date. There are no additional charges for postponement.

Waiting list

If the class you wish to attend is full, you are able to place your name on a waiting list. You will be notified as soon as booking is available for that class. Your space is confirmed ONLY when payment has been made.

Insurance

Embrace is covered by public liability and professional indemnity insurance. At no point will the instructor massage your baby.

Photographs/videos

Embrace will ask you for consent of photographs prior to the first class. Any individual who does not wish to have their image recorded for distribution should make their wishes known to the photographer and/or event organiser.

Embrace reserves the right to use any photograph/video taken in a class for advertisement, publications or social media, including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites etc.

To ensure the privacy of individuals and children, images will not be identified using full names or personal information identifying the individual without written approval from the photographed subject, parent or legal guardian.

Any person or organisation not affiliated with Embrace may not use, copy alter or modify photographs, graphics, videography or other, similar reproductions or recordings without the advance written permission of an authorised designee.

BabyBeats®, BabyBeats® Plus & Mindful Movers™

Three week trial

A three week trial is offered for new customers only for BabyBeats® and BabyBeats® Plus sessions. Only one trial can be booked per family.

The trial must be taken on three consecutive weeks. If you are unable to attend a class, please inform your class instructor as soon as practically possible. No refund will be made for individual classes missed.

Upon completion of the trial, you are able to complete the block of 6 sessions by making a payment in full, up to the full amount of the six week block.

Better Start Baby Club customers

Free classes are subject to availability and are available to those who have attended an antenatal class with Better Start Baby Club only. Full terms and conditions apply at the time of booking your class. To attend a BabyBeats® session, you must have had your 6 week postnatal check, and have completed a parent registration form as outlined under ‘Medical’ below.

Becky will be in touch within 24 hours of registering your interest to let you know current availability. Please check your junk mailbox as our emails sometimes end up there!

Class cancellation

BabyBeats®, BabyBeats® Plus and Mindful Movers™ parent and toddler classes are booked in blocks of six sessions. If you are unable to attend all classes, cancellation must be made in writing 2 weeks prior to the first session date. A refund will be made, in full, within 10 working days.

If you are unable to attend a class, please inform your class instructor as soon as practically possible. No refund will be made for individual classes missed.

Postponement is not available for BabyBeats® or Mindful Movers™ classes. Thank you for your understanding.

Waiting list

If the class you wish to attend is full, you are able to place your name on a waiting list. You will be notified as soon as booking is available for that class. Your space is confirmed ONLY when payment has been made.

Insurance

Embrace is covered by public liability and professional indemnity insurance. At no point will the instructor massage your baby.

Medical

Prior to your first class, you will be asked to complete a short Par-Q medical form. This is compulsory to attend the class. The instructor reserves the right to cancel your booking if you are deemed medically unfit to participate in BabyBeats® classes. A full refund will be made within 10 working days. Wherever possible, the instructor will accommodate medical needs within the class.

Photographs/videos

Embrace will ask you for consent of photographs prior to the first class. Any individual who does not wish to have their image recorded for distribution should make their wishes known to the photographer and/or event organiser.

Embrace reserves the right to use any photograph/video taken in a BabyBeats® (BBUK) class for advertisement, publications or social media, including but not limited to: brochures, invitations, books, newspapers, magazines, television, websites etc.

To ensure the privacy of individuals and children, images will not be identified using full names or personal information identifying the individual without written approval from the photographed subject, parent or legal guardian.

Any person or organisation not affiliated with Embrace or BBUK may not use, copy alter or modify BBUK photographs, graphics, videography or other, similar reproductions or recordings without the advance written permission of an authorised designee from BBUK.